Privacy Policy
ECU Corporation (hereinafter referred to as "our company") considers the importance of protecting personal information in the advanced information and communication society, and based on the following policy, we will endeavor to properly manage and protect the personal information we hold.
1 Compliance with laws and regulations
We will comply with personal information protection related laws and regulations such as the Personal Information Protection Law and policies and guidelines established by government agencies.
2 Maintenance and compliance of internal rules regarding the protection of personal information
We will protect personal information by establishing internal rules regarding the protection of personal information and complying with them.
3 Establishment of personal information management system
We will establish a personal information management system within the organization and clarify the responsibility of the organization.
4 Implementation of safety management measures
We will implement safety management measures and introduce Smart-in as a preventive measure against unauthorized access to personal information, loss, destruction, falsification and leakage of personal information.
5 Implementation of educational activities and supervision for employees
Regarding the protection of personal information, we will carry out educational activities for employees to acquire knowledge and raise awareness of information management, so that we aim for proper management of retained personal information.
6 Efforts to improve operations
We regularly supervise employees to see if their personal information is properly managed, and keep our efforts to improve operations.
7 Measures in the event of an accident
In the unlikely event of an accident, we will promptly investigate the facts, provide necessary information to our customers, and take appropriate measures, including measures to prevent recurrence.
8 Clarification of counselor
We will appoint a counselor to respond to inquiries, complaints and requests from customers, and aim to respond promptly and sincerely.
9 Disclosure of personal information protection policy
By posting the policy regarding the protection of personal information including this policy on the website etc., we will widely disclose it to the society.
10 Handling of personal information protection (Privacy Statement)
1 Legal compliance
We will comply with the Personal Information Protection Law and other personal information related laws, guidelines issued by government agencies, and our "Basic Policy on Personal Information Protection" to ensure thorough protection of personal information.
2 Acquisition of personal information
a. Personal information is defined as information about a living individual that can identify a specific individual by the name, date of birth, or other description contained in the information (easily collate with other information including those that can identify a specific individual).
b. Our company shall acquire personal information by appropriate and fair means. When we acquire personal information, we will indicate the purpose of use to the person in advance. If required by law, it is not limited to this.
3 Use of personal information
a. Purpose of use
We will use the acquired personal information only to the extent necessary to achieve the following purposes of use.
i. For information about our products and services
ii. To provide regular information through e-mail newsletters, newsletters, etc.
iii. To respond to questions, opinions and requests from customers
iv. To provide our products and services
v. For payment procedures
vi. For support work
vii. For contract renewal guidance
viii. To contact in an emergency
ix. For notification of the requests for analysis, research and beta test aimed at developing and improving our products or services
x. With the consent of the customer, to post the customer's site as an introduction of our achievements, etc.
b. If we change the purpose of use, we shall notify or announce the change to the person. If required by law, it is not limited to this.
4 Management of personal information
a. Safety management measures
We will endeavor to keep the personal information we hold accurate and up-to-date, and will take necessary and appropriate safety management measures to prevent leakage, loss or damage of the personal information.
b. Supervision for employee
We will supervise employees as necessary and appropriate to ensure the safety management of retained personal information. In addition, we will provide education and guidance necessary to ensure the proper handling of personal information for employees.
c. Supervsion for outsourcing
We may outsource all or part of handling the personal information of customers, etc. to a third party within the scope of the purpose of use. When selecting an outsourcer, we confirm that the outsourcer handles personal information properly, and request the proper handling of personal information of customers, etc.
In addition, we will provide necessary and appropriate supervision to the outsourcer, such as including items related to auditing the handling of personal information in the contract.
d. Provision to a third party
We will not provide the personal information we hold to a third party without the consent of the person, except as required by law.
5 Disclosure of retained personal information, etc.
a. Various applications for retained personal information
If there is an application from the person or his / her agent regarding the personal information held by our company, we will respond as follows in accordance with the law on the Protection of Personal Information.
i. "Notification of purpose of use"
We will notify you of the purpose of use of the retained personal information that identifies you. However, we may not be able to deal with your application if it is stipulated in each item of Article 18, Paragraph 4 of the Personal Information Protection Law. In that case, we will inform you of the reason.
ii. "Disclosure"
We will disclose the retained personal information that identifies the person. If we do not have personal information that can identify him/her, we will reply to that effect. However, we may not be able to deal with to your application if it is stipulated in each item of Article 25, Paragraph 1 of the Personal Information Protection Law. In that case, we will inform you of the reason.
iii. "Correction, etc."
a. If we receive a request to correct, add or delete the content of the retained personal information (hereinafter referred to as "correction, etc.") because the content of the retained personal information that identifies him/her is not true, unless special procedures are stipulated by law regarding corrections, etc., we will conduct necessary investigations without delay within the scope necessary to achieve the purpose of use. As a result, if we correct the content of the retained personal information, we will notify you of the content without delay. If we decide not to make corrections, we will notify you of the reason.
b. For the information registered by the customer, he / she can correct or add the information by himself / herself from the member page.
iv. "Suspension of use, etc."
When we receive a request to suspend the use, deletion, or suspension of provision of the retained personal information to a third party (hereinafter referred to as "suspension of use, etc.") and if we find a reason for the request, we will suspend the use of the retained personal information without delay the extent necessary to correct the violation. However, if it costs a large amount of money to suspend the use of the retained personal information, or if it is difficult to suspend the use of the retained personal information, we may take the necessary alternatives to protect your rights and interests.
If we suspend the use of all or part of the retained personal information, we will notify the person without delay. If we decide not to suspend the use, we will notify the person without delay with a reason.
b. Various application procedures for retained personal information
i. Please send application forms, required documents and fees (in the case of "Notice of Purpose of Use" and "Disclosure" application) to the following.
ii. address
16192 Coastal Highway Lewes,
Delaware 19958
ECU Corporation
iii. Required documents
a.Please attach the following documents to verify your identity. In the case of an application by an agent, please attach the identity verification document of the agent together with the document that can confirm the authority of the agent.
b. Identity Verification Documents (In the case of an application by an agent, please attach the identity verification documents for both the person and the agent.)
A copy of one of the followings; Driver's license, passport, health insurance card, basic resident register card with photo, pension notebook, disability certificate, copy of alien registration card.
If you want to use the seal registration certificate, the copy needs to be issued by the municipality.
c. Address confirmation documents
If the above confirmation document does not include your address, please also attach a copy of your resident card or alien registration card (issued within 3 months from the date of application) to confirm the delivery address.
d. Agency right confirmation document (in the case of legal representative)
A copy of the family register, Documents that can prove that you are a legal agent, such as an adult guardianship registration certificate (in the case of a voluntary agent), Power of attorney (with the seal by the person himself / herself and the attachment of the seal registration certificate). In the case of an application from a voluntary agent, we may confirm the existence of delegation with the person and respond directly to the person, if necessary.
e. Fees
When applying for "notification of purpose of use" and "disclosure", please enclose a postage stamp worth 500 yen as a fee.
6. Establishing a grievance handling system, appropriate and prompt handling
a. We establish an appropriate complaint handling system and strive to handle complaints regarding the use, provision, disclosure or correction of personal information and other complaints regarding the handling of personal information appropriately and promptly.
b. For inquiries regarding the protection of personal information, please send by mail to the address below or use the contact form below.
i. 16192 Coastal Highway Lewes,
Delaware 19958
ECU Corporation Management
ii.Contact form
7. Advertising
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ECU Corporation
16192 Coastal Highway Lewes, Delaware 19958